Operational Risk Institute

Corporate Training Courses on Risk Management, Business Continuity, Information Security, Fraud Prevention, Safety, Audit and Compliance

Bank Branch Retail Banking

This course is designed to help understand different types of loan products offered by banks. Further, the course discusses in detail about different aspects like: features of mortgage loans and auto loans. The course also discusses the role and functions of tellers in banks.


Mortgage Loans

  • Definition and explanation of mortgage
  • The essential components of a mortgage
  • Different types of mortgage
  • Generally followed practices in mortgage lending

Duration: 1 Hour

Auto Loans

  • Meaning of auto loans
  • The features of auto loans
  • Types of auto loans
  • Meaning of credit score
  • The terms and conditions applicable to auto loans

Duration: 1 Hour

Teller Functions

  • The main functions of a commercial bank from the teller’s point of view
  • The role of tellers
  • The functions of tellers
  • The knowledge and skill required for tellers
  • The regulatory compliance requirements for tellers

Duration: 1 Hour

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